MGE Workbench
Emily is holding everything for you. She drafts; nothing reaches a customer until you approve the wording.
3 replies need you
Read the wording. Approve it, or edit it and send yours.
Example replies. These are made-up customers for judging the layout — not your queue. They go away once the relay is connected.
Not connected to Emily. Nothing below is current — do not read an empty queue as a quiet day.
All caught up
Emily is working normally. Nothing needs your attention.
Good evening, Louis.
What would you like Emily to handle?
Recent
History
Everything that went out, and who approved it.
Today
Settings
The two that matter are at the top.
What Emily may send on her own
These are set in the extension, not here. This screen cannot change them yet, so it does not pretend to. Open Emily's Engine Settings in Chrome on the shop PC to turn categories on or off.
Missed-call text-backsA short "sorry we missed you" when someone calls and we don't pick up.
Quote discoveryAsking a customer for sizes, quantities, artwork and deadline. Never a price.
Prices, payments, complaints, refundsAlways yours. This can never be switched on, in either place.
Stop everything now
Clear the send queueRemoves every reply already approved and waiting to go out. This works from here, immediately — it does not wait for the extension. Use it if something is queued that you don't want sent.
Notifications
Push to this phoneWhen a reply needs you, or if Emily stops checking in.
Emily
Last checked in2 minutes ago · drafting normally
Version—
Where you left offHalf-written replies and your place in the queue are kept on this device, so parking this for a few weeks costs you nothing.
Rulebookv2.0 · 26 rules · updated today
DiagnosticsJudge pass rate, lessons, pipeline, version. Only when something is wrong.